RETURN & REFUND POLICY
This Return & Refund Policy outlines our procedures
and guidelines regarding returns and refunds for programs or courses offered by
our institute. Please read this policy carefully before enrolling.
Course Fees:
a. All course fees paid for programs offered by the institute are 100% non-refundable, except as expressly stated in this policy.
b. Refunds may be considered in very exceptional circumstances, such as medical emergencies or unforeseen personal circumstances, which prevent the student from joining the enrolled program or course.
c. No refund will be done if the course has been started.
Refund Requests:
a. If you are eligible for a refund due to exceptional circumstances, you must submit a written refund request to the institute's administration office, providing detailed information about the circumstances and any supporting documentation.
b. Refund requests must be submitted within a reasonable timeframe, as determined by the institute, and before the completion of the program or course.
Refund Evaluation:
a. Each refund request will be carefully evaluated by the institute's administration team. The decision regarding the refund will be based on the individual circumstances presented, compliance with the institute's policies.
b. The institute reserves the right to reject the application or request additional documentation or evidence to support the refund request.
Partial Refunds:
a. If a refund is approved, it may be granted as a partial refund, taking into consideration no refund will be done if the course is started.
b. The amount of the partial refund will be determined by the institute, considering factors such as the duration of the program or course, expenses incurred, administrative costs, and any other relevant considerations.
Refund Processing:
a. Once a refund request is approved, the institute will process the refund within a reasonable timeframe.
b. Refunds will be processed using the same payment method used for the original transaction, unless otherwise agreed upon by both parties.
Non-Refundable Items:
The following items are non-refundable and not eligible for a refund:
a. Application or registration fees.
b. Course materials, textbooks, or resources provided by the institute.
c. Any expenses incurred by the student, such as travel expenses, accommodation, or personal equipment.
Changes or Cancellations by the Institute:
a. In the event that the institute cancels a program or course, students will be notified promptly.
b. If the institute cancels a program or course before its commencement, students will be entitled to join course or program in next available dates.
Contact Information:
If you have any questions or need further assistance regarding our Return & Refund Policy, please contact the institute's administration office using the provided contact information.
Please note that this Return & Refund Policy is subject to change, and the most current version will be available on our website or upon request.
