We strive to provide high-quality home décor and lifestyle products through our website/App/WhatsApp. However, please review our Refund and Cancellation Policy before making a purchase, including international orders:
Refund Policy:
We do not offer refunds on any products sold on our website, including international orders.
Cancellation Policy:
You may request the cancellation of your order within 4 hours of placing it, including international orders. After this period, cancellations will not be accepted.
To request a cancellation, please contact our customer support team at +91- 9319345666 or [email protected].
Once an order is shipped, it cannot be canceled, including international orders. Please note that these policies are subject to change without notice, and the version in place at the time of your purchase will apply.
Thank you for shopping at Universal Solutions Remedies. Our Ship & Delivery Policy outlines important information regarding the shipment and delivery of your orders, including international orders:
Shipping Times:
Domestic Shipping:
Maximum Delivery Time: 12 working days
We understand the importance of receiving your order promptly. Rest assured, our team is committed to dispatching and delivering your domestic orders within a maximum of 12 working days.
Minimum Delivery Time: 2 day
For those times when you need your purchase urgently, we offer a minimum delivery time of 1 working day for domestic orders. Choose our expedited shipping option during checkout to receive your items at your earliest convenience.
International Shipping:
Maximum Delivery Time: 28 working days
International orders are important to us, and we strive to deliver them to you as quickly as possible. Our maximum delivery time for international orders is 28 working days. Please note that customs procedures may extend this timeframe in certain cases.
Minimum Delivery Time: Currently unavailable
While we aim to provide the best service to our international customers, a minimum delivery time is currently unavailable due to varying international shipping regulations and logistics.
Please note that these delivery times are estimates and may be subject to delays beyond our control, such as customs processing times or unforeseen circumstances. We appreciate your understanding and patience.
Shipping Charges:
Shipping charges are calculated based on the weight and destination of your order, including international orders.
Shipping Address:
121, Kirti Shikhar Building, District Center, Janak Puri-110058
Delivery Address:
Please ensure that your shipping address is accurate and complete, including international shipping addresses. We are not responsible for orders delivered to incorrect or incomplete addresses.
Delivery Tracking:
You will receive a tracking number once your order is shipped, including international orders. Use this number to monitor the status of your delivery.
Delivery Delays:
While we make every effort to deliver your orders promptly, we are not liable for delays caused by circumstances beyond our control, such as natural disasters or transportation disruptions, including international orders